atm888 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information we collect, why we collect it, how it is used, and your rights in relation to that data.
This Privacy Policy ("Policy") applies to all personal data collected and processed by atm888 ("we", "us", "our", "atm888") in connection with the operation of the online gaming platform at atm888.one ("Platform"). atm888 is committed to handling your personal data in accordance with applicable data protection legislation, including the Personal Data Protection Act 2010 (PDPA) of Malaysia, where relevant.
This Policy applies to all current and former registered players, prospective players who have submitted account applications, and visitors to the atm888 Platform. By registering an account on atm888 or continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood how your personal data is processed as described herein.
This Policy should be read alongside the atm888 Terms & Conditions, which govern your use of the Platform more broadly. In the event of any inconsistency between this Policy and the Terms & Conditions on data privacy matters, this Policy shall prevail.
For the purposes of applicable data protection law, atm888 acts as the data controller in respect of personal data collected from players using the Platform. As data controller, atm888 is responsible for determining the purposes and means of processing your personal data.
If you have any questions about how atm888 handles your personal data, or wish to exercise any of the rights described in this Policy, you may contact our Data Protection team via the live chat support facility available on the Platform, or by email at [email protected] (this address is provided for reference only and is not a clickable link).
atm888 collects personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Registration & KYC verification |
| Contact Data | Malaysian mobile number (+60 format), email address | Registration |
| Financial Data | Payment method details (e-wallet ID, bank account reference), transaction history, deposit and withdrawal records | Deposit / withdrawal processing |
| Technical Data | IP address, browser type, device type, operating system, session duration | Platform access & login |
| Usage Data | Games played, bets placed, wagering history, bonus claims, login timestamps | Ongoing Platform use |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with atm888 | Customer support interactions |
| Responsible Gaming Data | Deposit limit settings, self-exclusion requests, session limit configurations | Responsible gaming tool activation |
atm888 does not intentionally collect special categories of sensitive personal data (such as health data, racial or ethnic origin, or political opinions) unless directly relevant to a specific legal obligation such as a responsible gaming self-exclusion request.
atm888 collects personal data through the following means:
The majority of personal data atm888 holds about you is provided by you directly when you register an account, complete identity verification (KYC), make a deposit or withdrawal, contact support, or configure your account settings including responsible gaming preferences.
When you access or use the atm888 Platform, we automatically collect certain Technical Data including your IP address, browser characteristics, device identifiers, and session activity. This data is collected through standard web server logs, cookies, and similar tracking technologies. See Section 6 for full details on our use of cookies.
In limited circumstances, atm888 may receive personal data about you from third-party sources, including:
atm888 processes your personal data only for specific, legitimate purposes. The table below summarises the primary purposes for which atm888 processes player data and the legal basis relied upon:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Identity and age verification (KYC) | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Performance of contract |
| Providing gaming services (slots, casino, sportsbook, e-sports) | Performance of contract |
| Fraud prevention and AML compliance | Legal obligation; legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation; legitimate interest; vital interests |
| Customer support communications | Performance of contract; legitimate interest |
| Sending promotional communications (with consent) | Consent |
| Platform analytics and improvement | Legitimate interest |
| Compliance with applicable law and regulatory orders | Legal obligation |
Where atm888 relies on consent as the legal basis for processing — principally for marketing communications — you may withdraw that consent at any time by contacting atm888 support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
atm888 uses cookies and similar tracking technologies on the Platform to support core functionality, improve user experience, and assist in fraud detection. The types of cookies used by atm888 include:
You may manage non-essential cookies through your browser settings. Note that disabling certain cookies may impair your ability to use some features of the atm888 Platform. atm888 does not use cookies to serve third-party advertising on the Platform.
atm888 does not sell your personal data to third parties. We share personal data only where necessary for the delivery of our services, legal compliance, or with your explicit consent.
atm888 may share your personal data with the following categories of third parties:
All third-party service providers engaged by atm888 are contractually required to process personal data only for the purposes for which it was shared, maintain appropriate security standards, and comply with applicable data protection law.
atm888 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention principles applied by atm888 are:
When personal data is no longer required, atm888 will securely delete or anonymise it in accordance with our internal data disposal procedures.
atm888 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While atm888 takes data security seriously and implements robust protections, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, atm888 will notify affected players promptly in accordance with applicable notification obligations.
Subject to applicable data protection law, you have the following rights in relation to your personal data held by atm888:
To exercise any of these rights, please contact atm888 support via live chat on the Platform. atm888 will respond to verified requests within 30 days. We may request proof of identity before processing any data subject request to ensure we do not disclose data to unauthorised parties.
21+ The atm888 Platform is strictly for adults aged 21 and above. atm888 does not knowingly collect personal data from persons under 21 years of age. If we become aware that personal data has been collected from a minor, we will immediately suspend the relevant account and delete or irreversibly anonymise all associated data.
If you believe that a minor has provided personal data to atm888, please contact our support team immediately via live chat so that appropriate action can be taken without delay.
atm888 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, atm888 will notify registered players via the contact details held on their account prior to the revised Policy taking effect. The "Last updated" date at the top of this page will reflect the most recent revision.
Your continued use of the atm888 Platform following notification of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with changes to this Policy, you should cease using the Platform and request account closure.
This Privacy Policy was last updated on 1 June 2026. For questions regarding data privacy at atm888, contact support via live chat or at [email protected] (plain text reference — not a clickable link).
Six concrete data protection commitments every atm888 player can rely on.
All data transmitted between your device and atm888 is encrypted with 256-bit TLS/SSL — the same standard protecting Maybank2u and major Malaysian banks.
atm888 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or any other commercial party. Your data exists to serve you, not generate revenue from you.
Only authorised atm888 personnel with a legitimate operational need can access your account data. Access is logged, monitored, and reviewed on a regular basis.
Two-factor authentication is available on every atm888 account. Enabling 2FA adds an OTP layer on top of your password, protecting your account even if credentials are compromised.
atm888 stores passwords using strong one-way hashing algorithms. Even our own team cannot retrieve your password — only you can reset it via your registered mobile number.
atm888 processes data rights requests — access, correction, deletion, and portability — within 30 days. Contact support via live chat to submit a request at any time.
atm888 handles your data with the same level of care and security you'd expect from a licensed financial platform. Play confidently — your information is in good hands.
21+ For entertainment purposes only. Play responsibly.